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CUSTOMERS

NS Customer Logistics: 800-635-5768

NS Intermodal Customer Service: 800-497-2919

Additional Customer Support Contacts


EMPLOYEES

IT NSS Helpdesk: 404-529-1527 or 800-525-2360 for Employee password resets, NS computer or Network issues

HR Helpdesk: 800-267-3313

Payroll Helpline: 7-979-5000 microwave or 800-624-4193


ETHICS & COMPLIANCE HOTLINE

800-732-9279


EXPRESSNS MOBILE ISSUES

Contact NSS: 404-529-1527


GENERAL PUBLIC

Crossing Gates/Signals/Rough Crossings: 800-453-2530

Environmental Spills: 800-453-2530

Coal Dust Hotline: 800-621-0772

Report Property Damage to NS

Quiet Zone Information



MEDIA CONTACTS

Media Contacts Page


SHAREHOLDERS

Earnings report, dividend payment dates, stock transfers, direct deposit of dividends, and address changes for stockholders: 800-531-6757


WEBSITE ISSUES

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Call: 800-635-5768

General questions about services and billing:
[email protected]

Technical issues with the corporate website only
[email protected]